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Directory Sites
Communication Strategy Consultants
Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
www.communicationstrat.com
On-site customer service training for service representatives.
www.customerfocusinc.com
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
www.csr-net.com
Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
www.customnet.on.ca
Custom training solutions in customer service.
www.1stco.com
Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
www.yourlearningcurve.co.uk
Specializes in researching, preparing and delivering training programs
www.service-training.co.uk
A retail consulting firm specializing in retail selling skills and customer service skills.
www.dionco.com
The CERES model places employees at the center of customer relations within the company
www.ceresinnovations.com
Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
www.glasstap.com
Video-based training program to inspire positive attitudes in front-line customer service employees.
www.smile-video.com
Training and consulting solutions for customer service, sales, and management related issues.
www.corpdyn.com
Customer service audit specialists.
www.interactionmetrics.com
Solutions to help increase employee morale and give better customer service through communication and corporate culture.
www.learningjourneyinc.com
Customer service and telephone skills training company.
www.telephonetraining.com