Directory Sites

  • Practical Solutions Inc.

    Offers a comprehensive software package for service industry companies.

    www.theservicesolution.com

  • Chordiant Software

    Business process automation and customer service applications. Includes products, services, and clients.

    www.chordiant.com

  • Precision

    Developer of help desk solutions.

    www.pcaonline.com

  • Advanced Feedback

    Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.

    www.activefeedback.com

  • eAssist

    Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.

    www.eassist.com

  • Charter Continuum

    Customer relationship management with software for handling customer feedback ensuring customer retention.

    www.charter-uk.com

  • Vuechat

    Web-based customer service solution with webcam video.

    www.vuechat.com

  • Kanisa Inc.

    Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.

    www.kanisa.com

  • SupportSentry

    Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.

    www.supportsentry.com

  • FrontRange Solutions

    Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.

    www.frontrange.com.au

  • Knowledge Base

    Multi-user system enhances self-service customer support, help desk operations, and document management applications.

    www.knowledgebase.net

  • Aestiva

    Web-based solutions including help tickets, knowledge base, contact management, and email management.

    www.aestiva.com

  • ScandiaCom

    Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.

    www.scandiacom.com

  • Ulysses CRM

    Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.

    www.qms-software.com

  • Cloudgate, Ltd.

    Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.

    www.cloud-gate.com

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