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Directory Sites
Offers traditional telephone and web-based CRM solutions.
www.encoreinteractive.com
eGain Communications Corporation
Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
www.egain.com
Provider of web based customer service solutions.
www.zerotouch.com
A complete and customisable CRM system that links into eCommerce solutions
www.khaoscontrol.com
Customized customer engagement solutions for Web sites.
www.splashdot.com
E-Business infrastructure solution for online customer interaction. Scaleable solution to manage high volumes of e-mail and Web-based customer communications.
www.kana.com
A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
www.livehelper.com
Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.
www.windsailtech.com
Provides a live customer service product with open connectivity to legacy CRM systems.
www.daconsoftware.com
Supplier of CRM, eCRM and e-business software solutions.
www.achiever.co.uk
Quicksilva Interactive Solutions
Provides CRM, eCRM, content management and database integration solutions and consultancy.
www.quicksilva.co.uk
Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackbery RIM paging system.
www.goldcrm.com
Developers of web-based CRM solutions.
www.salespage.co.uk
Online CRM Customer Relationship Management Solutions including Sales Force Automation (SFA) applications, contact management, marketing automation and customer support.
www.smoothstart.com
Customer response software for tracking complaints and for surveys.
www.fwcommercial.com